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Order status
Order status
Order Status
Monday, 11 June 2007 15:52 | Last Updated on Monday, 10 February 2020 14:51 | 
Written by EAJW de Goeij - Pieterse
Once your order has been placed, you will receive an order confirmation though email. In case you do not receive any mail from us, your order has most likely been unsuccesful. Feel free to contact us in doubt.
Your order will be given de status update 'pending' when received and confirmed. We will keep you updated about your order status until your order has been delivered. Changes in your status will be communicated by mail, but the status of your order can always be checked by looking on our website ('Account Maintanence' - 'Order Information'). Please find our various order statusses explained below.
- Pending - Your order has been placed and is received by us. This is the first status possible.
- Reminder - Your payment has not been received. We kindly ask you to send us a response as soon as you have paid the amount due, or if you are under the impression that the amount due has already een transferred.
- Ready - Your order has been assembled by us and is waiting to be picked up (only applies to pick-up orders).
- Paid - The payment of your order has been received.
- Wait - At least one of the requested items is not directly available. Your order will be send as soon as all items can be delivered.
- Notify - Internal status.
- Processing - Your order is taken care of as we speak. It is no longer possible to add anything to your order or to combine multiple orders.
- Problem with address - The delivery label has appeared to be incorrect. The entered address most likely contains a typo or is incomplete. We kindly ask you to check and update your address and send us a confirmation mail afterwards.
- Ready to be send - Your order has been assembled and will be handed over to our delivery agent soon.
- Sent - Your order has been send and will soon be delivered to you. This is a final status.
- Picked up - Your order has been picked up. This is a final status.
- Cancelled - Your order has been cancelled.
- Refunded. Your order has been cancelled and the refund has been transferred.
F1 Collection
Mega assortment Wrapped with care Quick shipment Free products Super Deals Safe & Reliable Click & Collect
Packaging was perfect! Super well packed and arrived super fast as expected.
Another superb service from Team Brickshop. Large Lego set perfectly packaged and sealed. Very prompt delivery. Top marks.
Order was processed on the same day and delivery to the UK was much quicker than I expected. Overall we saved £20 compared to any British site, even with the postage and currency charge.
Order processed and shipped in the first business day after the order was placed in the weekend. 24 hours delivery as promised!
This was the fastest order delivery I have ever had in my life! I placed the order on Wednesday, on Thursday morning the order was already with me. I liked the assortment, I was able to find here a Lego set, which has not been produced for 3 years. Thank you very much to the Brickshop team!
From: Calmer George Chircop deBono
Rating:
Another superb service from Team Brickshop. Large Lego set perfectly packaged and sealed. Very prompt delivery. Top marks.
From: Michael Fitzgerald
Rating:
Order was processed on the same day and delivery to the UK was much quicker than I expected. Overall we saved £20 compared to any British site, even with the postage and currency charge.
From: Joanna Meredith
Rating:
Order processed and shipped in the first business day after the order was placed in the weekend. 24 hours delivery as promised!
From: Adrian Bleotu
Rating:
This was the fastest order delivery I have ever had in my life! I placed the order on Wednesday, on Thursday morning the order was already with me. I liked the assortment, I was able to find here a Lego set, which has not been produced for 3 years. Thank you very much to the Brickshop team!
From: Polina
Rating:
