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Your are now here: Home Order status

Order Status

statusOnce your order has been placed, you will receive an order confirmation though email. In case you do not receive any mail from us, your order has most likely been unsuccesful. Feel free to contact us in doubt. 

Your order will be given de status update 'pending' when received and confirmed. We will keep you updated about your order status until your order has been delivered. Changes in your status will be communicated by mail, but the status of your order can always be checked by looking on our website ('Account Maintanence' - 'Order Information'). Please find our various order statusses explained below. 

  • Pending - Your order has been placed and is received by us. This is the first status possible. 
  • Reminder - Your payment has not been received. We kindly ask you to send us a response as soon as you have paid the amount due, or if you are under the impression that the amount due has already een transferred. 
  • Ready - Your order has been assembled by us and is waiting to be picked up (only applies to pick-up orders). 
  • Paid - The payment of your order has been received. 
  • Wait - At least one of the requested items is not directly available. Your order will be send as soon as all items can be delivered.
  • Notify - Internal status. 
  • Processing - Your order is taken care of as we speak. It is no longer possible to add anything to your order or to combine multiple orders.
  • Problem with address - The delivery label has appeared to be incorrect. The entered address most likely contains a typo or is incomplete. We kindly ask you to check and update your address and send us a confirmation mail afterwards.
  • Ready to be send - Your order has been assembled and will be handed over to our delivery agent soon. 
  • Sent - Your order has been send and will soon be delivered to you. This is a final status. 
  • Picked up - Your order has been picked up. This is a final status. 
  • Cancelled - Your order has been cancelled.
  • Refunded. Your order has been cancelled and the refund has been transferred. 

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Latest products

LEGO 76298 Iron Spider-Man Construction Figure
LEGO 76298 Iron Spider-Man Construction Figure

€ 34,99

LEGO 76284 Green Goblin Construction Figure
LEGO 76284 Green Goblin Construction Figure

€ 37,99

LEGO Cape with High Collar RED
LEGO Cape with High Collar RED


LEGO Tile Round 1x1 TRANS-LIGHT BLUE (100 pcs)
LEGO Tile Round 1x1 TRANS-LIGHT BLUE (100 pcs)


LEGO Plate Round 4x4 Open WIT (100 pcs)
LEGO Plate Round 4x4 Open WIT (100 pcs)



Fantastic packaging, great customer service, fast dispatch and delivery, can't fault BrickShop! Top LEGO seller
From: CKL
Rating:
 
 
 
 
 

The order arrived just after a few days, and also with the payment I had no problem. The only thinh that the new LEGO-catalogue and the free present were a bit damaged, but maybe it happened because my order was so big. Wa I am very glad about the service, and I like also the price which is better than in a shop.
From: Julian Graber
Rating:
 
 
 
 
 

Great service and follow up! Everything on time! I will order again. See you
From: Yannick Brandenberger
Rating:
 
 
 
 
 

Really efficient, processed the order and we had it in a few days, paid for dhl express but well worth it to have it on time for Christmas
From: Declan Farragher
Rating:
 
 
 
 
 

Fast with very good Price. Good idea the free kit received. The best of the best would be if above a certain Order amount, the Shipping fees are free..
From: Alessandro Favaro
Rating:
 
 
 
 
 

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