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Your are now here: Home Information Order status

Order Status

statusOnce your order has been placed, you will receive an order confirmation though email. In case you do not receive any mail from us, your order has most likely been unsuccesful. Feel free to contact us in doubt. 

Your order will be given de status update 'pending' when received and confirmed. We will keep you updated about your order status until your order has been delivered. Changes in your status will be communicated by mail, but the status of your order can always be checked by looking on our website ('Account Maintanence' - 'Order Information'). Please find our various order statusses explained below. 

  • Pending - Your order has been placed and is received by us. This is the first status possible. 
  • Reminder - Your payment has not been received. We kindly ask you to send us a response as soon as you have paid the amount due, or if you are under the impression that the amount due has already een transferred. 
  • Ready - Your order has been assembled by us and is waiting to be picked up (only applies to pick-up orders). 
  • Paid - The payment of your order has been received. 
  • Wait - At least one of the requested items is not directly available. Your order will be send as soon as all items can be delivered.
  • Notify - Internal status. 
  • Processing - Your order is taken care of as we speak. It is no longer possible to add anything to your order or to combine multiple orders.
  • Problem with address - The delivery label has appeared to be incorrect. The entered address most likely contains a typo or is incomplete. We kindly ask you to check and update your address and send us a confirmation mail afterwards.
  • Ready to be send - Your order has been assembled and will be handed over to our delivery agent soon. 
  • Sent - Your order has been send and will soon be delivered to you. This is a final status. 
  • Picked up - Your order has been picked up. This is a final status. 
  • Cancelled - Your order has been cancelled.
  • Refunded. Your order has been cancelled and the refund has been transferred. 

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Latest products

LEGO Kai Dragons Rising (Paperbag)
LEGO Kai Dragons Rising (Paperbag)

€ 2,99

Offer valid until 6 January 2025
LEGO City Magazine 2023-5
LEGO City Magazine 2023-5

€ 6,50

LEGO Puppy with Doghouse (Polybag)
LEGO Puppy with Doghouse (Polybag)

€ 2,49

Offer valid until 6 January 2025
LEGO DREAMzzz Droom-bewakers
LEGO DREAMzzz Droom-bewakers

€ 8,99

LEGO 30633 Skate Ramp (Polybag)
LEGO 30633 Skate Ramp (Polybag)

€ 3,99

Offer valid until 6 January 2025

I don’t think you could improve, it was excellent & I will use you again and recommend you highly. From quickly returned Emails & great help& quick delivery.
From: Ingrid
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Very fast delivery and the boxes were in a perfect state. I recommand this shop.
From: Bruno Baudoux
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An exceptional service, very quick delivery and prompt comms from the shop. The price on the website include the customs for any UK orders, which is fantastic!
From: Valdo Brazevic
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Great delivery with regular updates. Very good service and price no hidden costs even when purchasing in the UK
From: Gordon Hepworth
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Best price I could find. Smooth ordering with no hidden surprises like extra for postage appearing at the last second. Perfect condition upon arrival. Arrived a week early... from Holland to UK in 3 days total!!! Would use again and would recommend to anyone. Amazing
From: Philip Page
Rating:
 
 
 
 
 

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