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Your are now here: Home Information Returns & Refunds

Returns

On this page you can announce your return shipments. You can return your order within 14 days after delivery.

For exchanging a product you can also use this procedure. For any new products, please place a new order

Returning is only possible if a product is complete, there are no traces of use and in the original packaging.

Any (shipping) costs are the customer's responsibility, unless of course a mistake was made by us.
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Groen Vinkje 25px  Mega assortment
Groen Vinkje 25px  Wrapped with care
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Groen Vinkje 25px  Safe & Reliable
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LEGO Super Deals

LEGO Catalogus 2021

Tolle Abwicklung, sehr gut informiert
From: Sabine S
Rating:
 
 
 
 
 

There seemed to be a delay taking payment, which meant it arrived a day after the initial suggested date. Even after the payment had been approved by our bank we were receiving reminder emails saying we needed to pay. This was unsettling and inconvenient, but the package did arrive safely the next day, and communication was regular and other than the above fairly good.
From: ANITA ELEY
Rating:
 
 
 
 
 

Supet fast and efficient delivery. I bought 2 kits that were sold out in the UK (other than EBAY at twice original price. These guys sold the kits at RRP. THANK YOU. WILL BE BACK.....
From: Ashley Smith
Rating:
 
 
 
 
 

Shipping was lightning fast and the box was perfectly packed to prevent from any damage recieved like i picked it off the shelf
From: Joe from NYC
Rating:
 
 
 
 
 

This is such a wonderful team! Thank you very much!!! Everything packed fine, with fillers in size, taped. Boxes in perfect condition, no scratches or holes. Delivered in one day. Highly recommend.
From: Sergei Kirjuhhin
Rating:
 
 
 
 
 

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