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Your are now here: Home FAQ Problems with logging into your account

Problems with logging into your account

Question/problem

I would like to order something in your web store, but I am having difficulties with signing in. The steps I took:

  1. I registered with my username and password.
  2. The first login gave the notification "account blocked" (password was correct).
  3. Now I get the notification "incorrect password/account" when I try to log in again. 

Could you please find out what went wrong?

Answer

You are probably one step ahead. After registering with us, you should have received a confirmation mail. You need to activate your account by using the link sent to you in the mail. Only then has your account been activated and is it possible to log in.

Sometimes the confirmation mail ends up in your SPAM folder. Check this folder first! BRICKshop always sends you, of course, mails with order information. It could happen that only the confirmation mail ends up in your SPAM folder. In case you are still not able to find this mail, we kindly ask you to get in touch with us through mail and ask for account activation by hand.

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Latest products

LEGO Star Wars Magazine 2019-5
LEGO Star Wars Magazine 2019-5


LEGO Chima Fire and Ice Travel Bag
LEGO Chima Fire and Ice Travel Bag

€ 29,99

Offer valid until 30 September 2019
Building LEGO BrickHeadz Heroes - Volume Two : The Unofficial Gu
Building LEGO BrickHeadz Heroes - Volume Two : The Unofficial Gu


Building LEGO BrickHeadz Heroes - Volume One : The Unofficial Gu
Building LEGO BrickHeadz Heroes - Volume One : The Unofficial Gu


LEGO Harry Potter The Magical Guide to the Wizarding World
LEGO Harry Potter The Magical Guide to the Wizarding World


LEGO Backpack Friends All Girls Junior
LEGO Backpack Friends All Girls Junior

€ 19,99

Offer valid until 30 September 2019
LEGO Santa (HOL110)
LEGO Santa (HOL110)


LEGO Ninjago Legacy Magazine 2019-3
LEGO Ninjago Legacy Magazine 2019-3


LEGO Key Chain Brick 2x4 ZANDGROEN
LEGO Key Chain Brick 2x4 ZANDGROEN


LEGO Ninjago Magazine 2019-9
LEGO Ninjago Magazine 2019-9



Snelle levering
From: Nathalie Castiau
Rating:
 
 
 
 
 

Duidelijke bestelinformatie (factuur, levertijd etc), netjes verpakt en snel bezorgd!
From: Natasja Hal
Rating:
 
 
 
 
 

Zeer snel!
From: I Schultz
Rating:
 
 
 
 
 

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