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Your are now here: Home FAQ Problems with logging into your account

Problems with logging into your account

Question/problem

I would like to order something in your web store, but I am having difficulties with signing in. The steps I took:

  1. I registered with my username and password.
  2. The first login gave the notification "account blocked" (password was correct).
  3. Now I get the notification "incorrect password/account" when I try to log in again. 

Could you please find out what went wrong?

Answer

You are probably one step ahead. After registering with us, you should have received a confirmation mail. You need to activate your account by using the link sent to you in the mail. Only then has your account been activated and is it possible to log in.

Sometimes the confirmation mail ends up in your SPAM folder. Check this folder first! BRICKshop always sends you, of course, mails with order information. It could happen that only the confirmation mail ends up in your SPAM folder. In case you are still not able to find this mail, we kindly ask you to get in touch with us through mail and ask for account activation by hand.

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Only 1 word GREAT!!
From: Daniele Pergolini
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Very god service Webshop easy ´to find and work in
From: Christer Strandqvist
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Very efficient service, well done
From: Andrew Jeffrey
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Very fast delivery
From: Matthias Heinelt
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Efficient, speedy service and delivery.
From: Ellie
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LEGO One Year Weekly Planner 2020


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LEGO Harry Potter Hogwarts Yearbook 2020


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LEGO Iconics Annual 2020


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LEGO Watch Set Minifigure Link Boba Fett 2019



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