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Problems with logging into your account
Monday, 21 May 2007 09:06 | Last Updated on Friday, 22 June 2012 15:15 | 
Written by A. de de Goeij
Question/problem
I would like to order something in your web store, but I am having difficulties with signing in. The steps I took:
- I registered with my username and password.
- The first login gave the notification "account blocked" (password was correct).
- Now I get the notification "incorrect password/account" when I try to log in again.
Could you please find out what went wrong?
Answer
You are probably one step ahead. After registering with us, you should have received a confirmation mail. You need to activate your account by using the link sent to you in the mail. Only then has your account been activated and is it possible to log in.
Sometimes the confirmation mail ends up in your SPAM folder. Check this folder first! BRICKshop always sends you, of course, mails with order information. It could happen that only the confirmation mail ends up in your SPAM folder. In case you are still not able to find this mail, we kindly ask you to get in touch with us through mail and ask for account activation by hand.
Mega assortment Wrapped with care Quick shipment Free products Super Deals Safe & Reliable Click & Collect
Excellent experience, great prices, great packaging, fast delivery. Will definitely order from here again.
Best service ever!! Fast shipping and highly protected, the best choice to order your lego sets, specially if you’re awaiting for some UCS!!!
I am impressed by the speed with which the order was processed and delivered to the address
Nemt at bestille og modtaget seks dage efter bestilling. Det kan kun anbefales at bestille gennem Brickshop.
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